PRIVACY POLICY

THIS PRIVACY POLICY DESCRIBES HOW YOUR PERSONAL INFORMATION IS COLLECTED, USED, SHARED WHEN YOU VISIT/LOGIN OR MAKE A PURCHASE FROM treflo.comapp.treflo.com or GST Billing App – Treflo.

 This Agreement is a legal agreement between the User and TREFLO. If the User does not agree to this Agreement, then he/she may not use the Services. This License Agreement shall be governed by and construed in accordance with the laws of the INDIA.

COLLECTION OF PERSONAL AND SENSITIVE INFORMATION AND ITS USE

We require and collect and monitor certain information when you visit our website. The information is about your device, your web browser,your GSTIN, IP address,device location, time zone, and some of the cookies that are installed on your device. Additionally, at the time of browsing the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Further while login or purchasing our software online we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number linked to your identity. The phone number is must for OTP. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION?

Treflo (treflo.comapp.treflo.com or GST Billing App – Treflo) collects/uses/transmits/stores Personal Information shared by you for following:

1) Treflo collects/transmits/syncs/stores Phone Number to enable Unique ID for User Authentication and Communication. 

2) Treflo collects/transmits/syncs/stores Full Name to enable User identification. 

3) Treflo collects/transmits/syncs/stores Email ID to enable communication of OTPs, invoices etc. 

4) Treflo collects/transmits/syncs/stores Profile Picture to enable site personalisation. 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud; and
  3. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

SHARING YOUR PERSONAL INFORMATION AND ACCESS TO THIRD PARTY

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does 

it-work. 

You can opt out of targeted advertising by using the links below: – Facebook: https://www.facebook.com/settings/?tab=ads 

– Google: https://www.google.com/settings/ads/anonymous

–Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personali zed-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ 

DO NOT TRACK

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

DATA RETENTION AND PRIVACY

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

These terms may be updated from time to time in the future. The User should agree to review our Terms and Conditions regularly by visiting this page. Continued access to or use of the service will mean that the User agrees to the change.

CONNECT US

For more and other complete information or if you have questions, or if you would like to make a complaint, you can connect us by email at care@treflo.com or by mail using the details provided below: 204, Block 7C, Provident Sunworth Off Mysore Road, Venkatapura, Bangalore, Bangalore, Karnataka, India, 560060

END OF TERMS OF SERVICE

If you have any questions or concerns regarding this Agreement, please contact us at care@treflo.com